Customer Care - 8128184219
Ensuring Positive and Consistent Customer Experience
In the highly competitive industry of retail, customer experience matters most. Retail companies must provide a consistently positive customer experience across multiple channels – such as the storefront, online, and call centers—while being operationally efficient. With competition growing increasingly fierce, there’s no room for error – especially when it comes to the technology that powers the day-to-day operations of a retail business.
Why Pwtech’ for Retail?
Pwtech’ technology solutions can help connect hundreds of stores nationwide and simplify the management of communications, networking and security. If you want to improve your responsiveness to customers, or find ways to be more efficient, Pwtech’ has secure, reliable solutions that are helping change the face of retail.
With Pwtech’ you get the benefit of technology professionals that know how to help retailers think strategically … and act tactically. Pwtech’ can provide flexible, resilient and unified network solutions to reduce business risk, decrease unnecessary costs; and improve responsiveness and customer experience.
- Power both the back-office and the sales floor with our comprehensive portfolio of communications, network, security, and hosted IT services
- Gain operational efficiencies and reduce costs with converged voice, data and security—a solution that eliminates unnecessary equipment and duplicative network services
- Attract and retain customers with a robust contact center platform that helps you get customers the answers and information they need when they need it
- Enhance your online storefront and provide a rich customer experience with robust hosting infrastructure
- Eliminate network bottlenecks for faster processing of financial transactions with a more intelligent network.
- Bring stores online faster with XO hosted services that enable you to be more agile and responsive to business demands.
Featured Services
Cloud-Based Services
Our solutions can help your company be more efficient, agile, and secure. See how our Cloud services work together to make solutions that can help you overcome your challenges and achieve your objectives with a flexible and scalable cloud-based IT infrastructure, VoIP, and network security services.
Contact Center & IVR
Improve customer service quality, reduce costs and increase productivity with Cloud Voice services from pwt. Develop and deploy global contact center solutions in days, not weeks or months. Leverage the power of IVR to get customers the information they need, faster and more efficiently. Choose the services your business needs and scale up or down for changing demands and resources.
Hosted Security
A fully managed suite of network-based security functionality, Hosted Security from pwt’ offers an end-to-end security solution that is affordable and easy to use. Hosted Security lets you protect your infrastructure and applications from security threats, while centralizing network security controls and policies from across your network.
Integrated Voice & Data
For a reliable, scalable, easy-to-manage VoIP and data bundle that integrates all of your voice and data communications across locations choose Integrated Voice and Data services from pwt. More than 1.3 million customers rely on business-grade VoIP services from pwt’ to help their businesses manage costs and improve communication and collaboration.
Hosted PBX
Managed over the pwt’s own private Tier 1 nationwide network, pwt’ Hosted PBX gives you superb VoIP call quality while simultaneously reducing your initial and ongoing costs. Hosted PBX lets you future-proof your infrastructure by ensuring you always have the most current features and functionality available-without the headaches or costs typically associated with upgrades.
SIP Trunking
Built on the foundation of your existing IP-PBX system, SIP Trunking lets you enjoy the benefits of unified communications. By bringing together your data, voice and Internet over your IP connection, you can increase productivity, reduce costs and improve network capacity.
Have Questions?
Testimonials
Hear success stories straight from our clients.
Pwtech are an outstanding firm in the world of SEO. An absolute pleasure to deal as well as to provide an excellent service to us. Our results have been very impressive within a short period of time and we continue working with them in future.
Kartik Manager – qatar-telp
Uptill now,we worked with various design teams every year,but Pwtech is an outstanding talented team with excellent customer service.We will not hesitate to recommend Pwtech to our future groups and we continue working with you in future.
Vikas CEO – Singapore-zonj
It was an fantastic experience working with Pwtech. They were friendly, fast and efficient,submitting our projects on time, within budget. From conception to completion of the website, their advice on what would work best for us was always smart and insightful.We look forward to working again, and again, in the future.
Sebasti CEO – Finland-Basti
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Pwtech Company
Our headquarters are situated at
1 Rochor Canal Road,
Sim Lim Square,
#06-01 Singapore 188504.
Technical offices in India-Gujarat:Rajkot,Jamnagar and Ahmedabad.
1 Rochor Canal Road,
Sim Lim Square,
#06-01 Singapore 188504.
Technical offices in India-Gujarat:Rajkot,Jamnagar and Ahmedabad.
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Phone : +91 81280 64098 - Phone : +965 6576 6120
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Email : [email protected] - Email : [email protected]